Create new account. Balsam Hill Uk Contact Information . Our award-winning, ultra-realistic Christmas trees have graced the stage of popular TV shows including Ellen and Oprah. I called Balsam Hill customer service and was assured the difference would be credited to my card. Additional Support - Balsam Hill My last tree I loved was from Michaels, I think in 2004. Balsam Hill Trees — Bad Quality & No Customer Service. Balsam Hill. Share Report Copy. Barrett Hill Rd, Hope, ME. The customer service department is outstanding at Balsam Hill. Useful Share. Balsam Hill - Customers | Talkdesk Customer service was prompt but offered no option, and to return cost was excessive. Balsam Hill products are very beautiful, realistic and long lasting. In the UK they trade as balsamhill.co.uk, with a UK phone number and British voices in their call centre. Balsam Hill Customer Service Initial Consumer Rebuttal /* (3000, 11, 2014/08/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) On July 17th I got an email asking me to rate my recent purchase of my tree. Amazon.com: Customer reviews: Balsam Hill 7.5ft Premium ...John Motto - Do NOT buy a tree from Balsam Hill!!!! They ... 1,952 people have already reviewed Balsam Hill UK. Check out what 11,776 people have written so far, and share your own experience. YOUR CUSTOMER SERVICE SUCKS! Balsam Hill Contact Number, Email, Support, Information I purchased a tree on 12/20/21 for over $500. Balsam Hill Customer Service ComplaintsBalsam Hill UK Reviews | Read Customer Service Reviews of ... Overview Reviews 0 . Balsam Hill started in Redwood City, California, but they have expanded their operations to Boise, Idaho, Manila in the Philippines, and Dublin, Ireland. After hours of troubleshooting, trying to find bad fuses, etc., we contacted Balsam Hill customer service and were told that a replacement tree would be shipped within 5-10 days and that we would receive an email with a return shipping label that day. All reviews All reviews tree day order customer service company time stock year refund delivery . Poor quality, lousy customer service. Do you agree with Balsam Hill's 4-star rating? Plan on allowing an hour to properly shape the tree. I also bought a 10foot balsam hill Frazier fur tree. Marcia. Balsam Hill Uk Contact Information . I purchased a wreath, 3 swags and an outdoor tree. My overall experience has been excellent. Contact Us. From 5 feet away it looks real. Balsam Hill. Find helpful customer reviews and review ratings for Balsam Hill 'Traditional' Artificial Christmas Tree | Amazon Exclusive Norwegian Grand Fir - 6 Feet Height | Unlit | Includes Stand, Storage Bag and Fluffing Gloves at Amazon.com. I also called and spoke to customer service and they said my order had shipped. Forgot account? It is no longer under warranty. Thank you for making such great products and the wonderful customer service your company offers. Overview Reviews 0 . Balsam Hill™ Return Center 221 S Franklin Rd., Suite 500 Indianapolis, IN 46219 Astral Logistics Inc. 5605 Timberlea Blvd. I barely ever write reviews on these sites, but the backend ordering/ shipping processes and inability of customer services to do anything about it was so infuriating that I felt compelled to. How do I subscribe to your email list? Enjoy the Balsam Hill Stratford Spruce in your home for years to come. Verified customer This is a nightmare of a company to deal with. We did not receive an email. US. This review was posted by a verified customer. Sign up for our Newsletter. Find helpful customer reviews and review ratings for Balsam Hill 'Traditional' Artificial Christmas Tree | Amazon Exclusive Vancouver Spruce - 6 Feet | Unlit | Includes Stand, Storage Bag, Fluffing Gloves at Amazon.com. Balsam Hill has terrible customer service and website images/descriptions are inaccurate. The light set lasted less than 2 weeks and quit working. We did not receive an email. I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. Call (207) 975-4343 Get directions WhatsApp (207) 975-4343 Message (207) 975-4343 Contact Us Find Table View Menu Make Appointment Place Order. MA. Here's the breakdown of our experience: 4 stars for the look of the tree. Create new account. B balsamhillsucks. They go beyond and answer all questions making sure the customer understands all the product specifications before placing an order.. I had multiple interactions with customer service on the phone regarding my 2 orders. For more details, and to see what shortcuts or tools we provide to get better, faster help from Balsamhill.com, tap or click the link. Customer Service: +35 321 482 4310 . Do you agree with Balsam Hill's TrustScore? The customer initially contacted Balsam Hill customer service via phone support on December 15th 2017 informing us that their receiver for their Colorado Mountain Spruce Tree was malfunctioning. Voice your opinion today and hear what 8701 customers have already said. Couldn't wait to put it up. I find their products very relaxing, warm and welcoming. Today, I get a call from a Balsam Hill customer service rep and I was told my request was denied because my tree is out of warranty! Balsam Hill offers the most luxurious, realistic-looking artificial Christmas trees, wreaths, and garlands on the market. Also stated as "most realistic". If you have inquiries regarding warranty, replacement parts, or other customer service concerns please contact our agents via phone at 1-877-699-6278 or via email at service@treeclassics.com. I have purchased in the past and Balsam Hill will be my go to in the future. We bought a 7 1/2 foot Balsam Hill Fir… We bought a 7 1/2 foot Balsam Hill Fir Tree. I love them all. Read 1 more review about Balsam Hill. COVID-19 Safety Information You may reach a Customer Loyalty Specialist by phone, email, or live chat here. The staff are courteous and professional and very helpful in the order process. Find the latest selection of Balsam Hill in-store or online at Nordstrom. 1 review. In-store pickup and alterations services available. New! Update 22.12.21 - received a message after asking for help via Twitter, stating that I'll receive an email to resolve it, but needless to say, I haven't . Send Us a Message. Read honest and unbiased product reviews from our users. Tree from using the tree for balsam hill customer service complaints get back in real tress smell nice, but two years ago. Read about their experiences and share your own! Slim profile Christmas tree stands 6.5 feet tall and 45 inches in diameter, a wonderful pencil Christmas tree for homes, apartments, living rooms, entryways, and small spaces. . The tree has been shipped back using their shipping label. YOU SEND A PRE-LIT TREE IN 2 DAYS AND IT ARRIVES NOT WORKING! Tree from using the tree for balsam hill customer service complaints get back in real tress smell nice, but two years ago. After leaving the tree on for long periods of time the lights would flicker and dim. Read more. It has been featured in a variety of design and lifestyle magazines including Food & Wine . View this page to find out how to contact us. YOU ARE ALL MORONS! Choose a breathtakingly natural green tree or add a touch of splendor with . View the desktop site. One was a Christmas tree I wanted to exchange for the next size up and a tree stand that did not fit the dimensions I needed. See more of Balsam Hill on Facebook. What if the price of a product I purchased is reduced? No quibble at all from Balsam Hill about refunding our initial purchase of a smaller tree that we liked so much we decided on a bigger one! 888-552-2572: Customer Service. Q&A . Balsam Hill - Terrible customer service On Nov 4 2020 I purchased a 9' Sugar frosted light up Christmas tree from Balsam Hill for $822.83, I set up the tree the day of delivery and section#3 did not light up. By the way, that's totally disappointing with Balsam Hill customer service. As of February 20, 2015, I have yet to . Second was a complaint would have a scam or services or just assembling the complaints get it arrived as the sidewalk after. " We are no longer a customer of Balsam Hill. Advertisements. The Puleo 7.5-foot Royal Majestic Douglas Fir Downswept Tree is a new recommendation, and the Balsam Hill 7.5-foot Fraser Fir Flip Tree Color . Debbie. Balsamhill.com Phone Number. Balsam Hill on Twitter Hello fluffymovie We understand. The set up and assembly was easy. I was a big fan of Balsam Hill, but no . Customer Service: +35 321 482 4310 . The quality is great, they are beautiful and the customer service is tremendendous. Balsam Hill has wonderful customer service. Balsam Hill Customer Service Initial Consumer Rebuttal /* (2000, 11, 2015/02/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Customer Service How do I contact Balsam Hill? or. Balsam Hill Customer Service. Share Report Copy. or. . We would recommend others look elsewhere if product quality or customer support matter. How do I subscribe to your catalog? Press alt + / to open this menu. 5 days ago. This year, our 2016 X-mas tree which was used in 2017, 2018, and 2020, had at least a 50% of the incandescent lights fail. I also had the pleasure of speaking with Jeanie, a Balsam Hill manager and a wonderful representative for the company. Advertisements. Finally I called customer service where I was told that it was past the 30-day return policy and nothing could be done, not even an exchange or store credit. Not now . My wife called Balsam Hill customer service and she was told, they need to get managements approval (which my wife was told should not be a problem) and they will send me 5+ sets of lights (pre-strung) for the tree. Second was a complaint would have a scam or services or just assembling the complaints get it arrived as the sidewalk after. On July 16th Balsam Hill replied via email that they were checking on the delay in shipping my tree. Thank you - this is the outcome that I would expect from a company like Balsam Hill. Brilliant customer service and just the… Brilliant customer service and just the best quality, most realistic Alpine Christmas Tree we were expecting. At the cost of this product it should last long enough to get through one Christmas and Balsam Hill should care enough to back the product they sell. B balsamhillsucks. Jump to. Best Sellers Customer Service Prime New Releases Pharmacy Books Fashion Toys & Games Kindle Books . Shipping is always free and returns are accepted at any location. Returns sent to any other addresses may be refused or will incur an additional handling charge of $75 per box. 2 days later the same, exact tree, went on sale for $49 less. Balsam Hill Farm. Branches were nice and the needles felt fairly realistic. Balsam Hill is wonderful to deal with. I called customer service and the issue was addressed with options for a solution including replacing the tree. "Balsam Hill is Home of the Most Realistic Artificial Christmas. Christmas Tree Farm in Hope, Maine. I find this awfully unreasonable, especially during such a stressful time due to the pandemic. Shipping and delivery was prompt. Beware buyers, unless you can view in person exactly what you are purchasing, don't waste your money on poor quality Balsam Hill Christmas trees. Get Quote. They were able to correct he amount on my order and get the coupon I had wanted to use applied even after checkout. The item arrived "thrown" in my driveway, not signed for and upon plugging it in 1 day after delivery, the lights on one part of the tree were faulty. Customer service email address? While Balsam Hill may feel that they are not required to post a disclaimer of "limited supply" or "while supplies last", that policy certainly isn't in the best interest of the customer Its only problem was the weight. Balsam Hill's response was "sorry for the untimely issue but your warranty has expired". Contacts . Balsam Hill's customer service is efficient, educated, and - most of all - FRIENDLY! 2 for 2 on receiving broken trees. GET IN TOUCH WITH A BALSAM HILL BUSINESS EXPERT TODAY. 1,952 people have already reviewed Balsam Hill UK. I immediately contacted Balsam Hill Customer Service by telephone and spoke with a female Customer Service Representative. Call Us 1-877-993-6556. File a complaint. . . When compared to my balsam hill from 12 years ago the quality has declined dramatically in terms of realism. Balsam Hill Uk Phone Numbers and Emails. Do you agree with Balsam Hill's 4-star rating? Contact Balsam Hill Uk Customer Service. Balsam Hill is dedicated to providing exceptional customer service. All returns must be sent to our designated Balsam Hill™ Return Center or our independent returns center in Canada. and tonight a customer service supervisor told me that advice was wrong and offered to sell me as many strings of lights (with 1 master bulb on each) as I wanted for $20 (and up) each OR A NEW TREE!!!! Read customer reviews and common Questions and Answers for Tree Classics by Balsam Hill Part #: 2808482 on this page. Log In. Giving 2 stars as an overall average for our experience with Balsam Hill. Ireland +44 203 368 6726 . Highly recommend Balsam Hill. We did not receive an email. Reply. Balsam Hill Tree Lot. I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. Unfortunately the quality is now substandard. I find their products very relaxing, warm and welcoming. D-26766038 & D-26766036/H-020428348 & H-020387705. Email or phone: Password: Forgot account? In fact, they are incorporated in the US and therefore beyond the reach of Trading Standards, while breaching the UK distance selling regulations and the Sale of Goods Act. Balsam Hill Uk Email: Customer Service. Our policy regarding price adjustments for customers is as follows: Sign Up. Do you agree with Balsam Hill's 4-star rating? Balsam Hill Customer Service. Unfortunately will not be purchasing from Balsam Hill again. Sections of this page. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Shop Balsam Hill as seen on Hallmark: https://bit.ly/3p9fkMe See more. Common Balsamhill.com Issues Reported by GetHuman Users, Last 6 Months. | Read 101-120 Reviews out of 8,701. Balsam Hill Trees - Bad Quality & No Customer Service - 12' VERMONT SPRUCE This is a nightmare of a company to deal with. "While Balsam Brands operates a year-round customer care team, we scale our staff to 15 times its usual size during our three-week Christmas sales peak. Balsam Hill Uk Email: Customer Service. Initial Consumer Rebuttal /* (3000, 7, 2014/12/29) */. Show Details. After hours of troubleshooting, trying to find bad fuses, etc., we contacted Balsam Hill customer service and were told that a replacement tree would be shipped within 5-10 days and that we would receive an email with a return shipping label that day. How do I unsubscribe from your catalog? We had such a terrible customer service experience with BH when buying the original tree that we want nothing to do with them going forward!! Contacts . Contact Balsam Hill Uk Customer Service. Balsam Hill. For decorating tips and holiday inspiration, visit the Balsam Hill Blog. Check out what 8,701 people have written so far, and share your own experience. Sections of this page. Balsam Hill - you make a room in a house a home. Yesterday the customer service representative told me I could get master bulbs at radioshack.com (nope!) Balsam Hill on Twitter Hello fluffymovie We understand. To request a Branch Sample Kit or pursue a partnership with Balsam Hill, please contact us by email at businesssales@balsamhill.com or call our business sales line at 1-877-44-BALSAM (1-877-442-2572). There is only one way to contact Balsamhill.com, shown above. On July 22nd I called Balsam Hill to find out where my tree was. Read honest and unbiased product reviews from our users. Balsam Hill warrants this tree to be free from defects for a period of 10-years and the lights to be free from defects for a period of five years. Become a Tree Classics by Balsam Hill Partner today. Balsam Hill Customer Service. Five days later I contacted Balsam Hill again to ask why we had . Ireland +44 203 368 6726 . It looked beautiful. Balsam Hill are the retailer and are the one with the responsibility under consumer law to ensure goods arrive within the specified timeframe, but have totally washed their hands of this. A couple years ago we made our "Chris Missy" from the middle section, I use the top . ! I received a set of ornaments on the afternoon of December 23rd. TreeClassics.com Balsam Hill — take notes re: customer service and logistics! Trees and Seasonal Home Décor." — The Doctors. Shipping was timely, my tree arrived ahead of schedule and was packed very securely. Accessibility Help. How do I contact Balsam Hill? Needless to say we are extremely disappointed with the quality, warranty and customer service, particularly as we paid almost $180 for the wreath which is now ineffective as a night time display. The tree quality is excellent. Choose from a variety of expertly hand-strung lighting options or string your own lights to fit your unique decorating style. 12/15/2021 13:34 Subject: If you own a Balsam Hill Christmas tree. This company is not transparent about it's return policy. Balsam Hill will occasionally make adjustments to product prices. FYI. (The consumer indicated he/she DID NOT accept the response from the business.) and see which trees and décor made an appearance. Was told the items were ineligible for return because they needed to be back before December 25th. Facebook. Set of 35 Burnished Metallic Glass Ornaments. Balsam Hill products are very beautiful, realistic and long lasting. See more of Balsam Hill on Facebook. The products that I have ordered have been superior in quality, as has the prompt and efficient customer service. 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The response from the middle section, i balsam hill customer service purchased in the future manager and wonderful... Seen on Hallmark: https: balsam hill customer service see more properly shape the tree ( 3000,,... Customer service your company offers reach a customer Loyalty Specialist by phone, email, or live here. Will not be purchasing from Balsam Hill at a cost of around $ 2000 tree or add a of! Exact tree, went on sale for $ 10 Off & amp ; Wine Hill via... Home Décor. & quot ; most Realistic Artificial... < /a > customer service your company.! What 8,701 people have written so far, and share your own experience in TOUCH with a Hill! And share your own experience Silverado Slim with micro LED lights ahead of schedule and was assured the difference be.