Cisco SMARTnet options With all the various acronyms and SKU's involved with Cisco SMARTnet options, it's easy to get lost in trying to understand what you're buying and what it means for you. Cisco donations include a five-year 8x5xNext Business Day SmartNet contract to help organizations install and maintain their systems. Order Cisco SmartNet CON-SSTCM-C93A24S SOLN SUPP SW SUBC9300 DNA Advantage, solve problems faster, improve operational efficiency. it may last 1-3 years after purchase (or the lifetime limited waranty….) There are many features that are included under a SMARTnet Service contract that are not covered under a warranty: "Rapid replacement of hardware in NBD, 4-hour, or 2-hour dispatch options". Your network is the lifeline . Cisco SmartNet Services — SICL No. Uploading to Cisco MyDevices Cisco MyDevices Tool. PDF Cisco Technical Support Services—At-A-Glance Next business day hardware replacement), 12 Month Subscription for CISCO1921-SEC/K9. Next business day hardware replacement), 12 Month Subscription, for use with WS-C2960X Series switches. Cisco SMARTNet Agreement Part Number CON-SNT-C891F8BB In addition to the Cisco SMARTnet elements, Cisco SMARTnet Onsite offers the added assurance of a trained Cisco field engineer who will be deployed to your business to install advance replacement hardware parts onsite. Cisco SMARTnet Onsite support is the appropriate choice when: • You do not have the appropriate expert resources at a given site, such as a remote site. This consolidation nets anywhere from a 20-35% cost savings over the ad . Service and support provided by Cisco. Support for Smart Net Total Care (SNTC) - Cisco Warranty refers to tour right to a normal functioning device after purchase. The Cisco SMARTnet Onsite option provides a Cisco field engi-neer to install replacement parts at a customer site. At Tesrex, we specialise in simplifying the options and aligning them to your business goals and budgets. PDF Cisco Smart Net Total Care Service Customizing Options Tags and Notes fields: open up the cisco-mydevices.yml file For additional Cisco SMARTnet Service Agreements, please contact us. Though the next problem is software for the 8L-E. What do those Cisco support part numbers mean? - Mostly ... PC-Canada.com is doing our best to maintain up-to- Mar 26, 2014. CON-SSTCM-C93A24S - Cisco SmartNet Total Care JavaScript seems to be disabled in your browser. Do I need SMARTnet to upgrade the IOS for my company ... The Cisco SMARTnet maintenance program provides support for networks with features like access to their Technical Assistance Center, replacement and service options, online knowledge base, operating system support, forums, and a multitude of support documents. 24x7, 24x2, and with or without an engineer. Cisco SmartNet Service Overview . Next business day hardware replacement), 12 Month Subscription, for use with IE-4000 Series switches. Obviously this can make a HUGE difference in pricing. I see people selling it for about $1000 refurbished rather than the $12,000 Cisco wants for it new. Type: Mounting Bracket Length: 13.000 Specifications: Panasonic WV-Q122A Mounting Bracket for Surveillance Camera - Silver Dimensions: 8.000 Model #: TU7531 Return Policy: View Return Policy $326.76 - This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal. The cisco listprice is Not Available. The easiest way to save money on Cisco SMARTnet is with the Tesrex Review & Renew service. There are two primary methods of buying Cisco hardware maintenance support. The original posting was by: Marco Stangalino on May 2, 2013. SMARTnet Onsite has three delivery options: SMARTnet Onsite--8 hours/day, 5 days/week, next-business-day response; SMARTnet Onsite 8 x 5 x 4--8 hours/day, 5 days/week, 4-hour response Every business needs some level of support for their hardware and choosing between these two options can be difficult. Cisco Certified Network Engineer - CCIE. Network (essentials, advantage ect) and Addon/DNA. The same delivery options for Cisco (84) Dell EMC (1) Hewlett Packard Enterprise (65) HP Inc. (1) . That's why NetXperts offers a dedicated SMARTnet specialist to every client to review the process of inventory and maintenance management. Cisco is constantly The only thing I have found so far is a document from 2014 that points out that the FIs are integrated into the mini chassis, whereas the full UCS chassis uses external FIs. Jonathan Coleburn, Director of Field Operations . Cisco SMARTnet Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues . This right here. Users of Cisco's 6500 Series Switches, of which there is a reported installed base of more than 350,000 units, now have a viable and affordable maintenance option for equipment that is no longer eligible for new SMARTnet support contracts, such as the popular Cisco Catalyst 6509. As with so many other OEMs, their definition is somewhat of a moving target. The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. Outsmarting Cisco SMARTnet: Alternative Options. Service Options Service Advance Hardware Replacement* Onsite Engineer Cisco TAC** Hotline Cisco.com Knowledge-Base and Tools Operating System Software Eligible Devices Cisco SMARTnet Service/ Onsite 8x5xNBD 8x5x4 24x7x4 24x7x2 Only with onsite option Smartnet covers hardware support as well as software support, normally with NBD and 4hr options. The Cisco SMARTnet Service options are shown in Table 1. Technical services available through the TAC are backed by advance hardware replacement options and fast response time, including 2-hour, 4-hour, and next-business-day options (where available). The DNA subscription gives you updates and TAC related to the DNA stack features only. Cisco CON-SNT-C891F8BB SMARTnet Service Agreement, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. It will be helpful in the reports.) this extends your support, both in time and in service. and MV hardware products purchased from Cisco® or a Cisco certified reseller. Ultimately, if you prefer your existing infrastructure but would rather evaluate a Cisco SMARTnet alternative, it's time to look at third-party maintenance (TPM). Product and component constraints are leading to longer than normal wait times and pricing fluctuations with many manufacturers. Service and support provided by Cisco. I know there is a UCS Mini, but I haven't found any detailed information about what is different about it. PriceToMe provides you CBW240AC-S Listprice updates, CBW240AC-S features, service information and EOL updates. C2P or PREM - SMARTnet Onsite 24x7x2 - Two-hour onsite service and parts, 24 hours a day, 365 days a year, includes Cisco and locally observed holidays for onsite hardware maintenance. The only thing I have found so far is a document from 2014 that points out that the FIs are integrated into the mini chassis, whereas the full UCS chassis uses external FIs. 03-13-2020 07:41 AM. Online self-help tools include our extensive You don't need smartnet for major/minor IOS updates. Because we have a global market on refurbished hardware, CentricsIT maintains an in . 3 busness had buget of 185k combine about to by cisco has now reconsider and we looking at other options, 5 others are looking over my data at this time if they also follow will be close to 800k no longer . 1. Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Curvature, for its part, said the price of its NetSure . Most recently, SMARTnet and SmartNet Total Care combined , and now the name is (once again, or still) SmartNet. Cisco SMARTnet ® Service supports rapid problem resolution and improved operational efficiency through a combination of expert troubleshooting assistance, online tools, and flexible device coverage options, providing you with greater network availability while reducing operating costs. There are two primary methods of buying Cisco hardware maintenance support. Cisco CON-SNT-1921SEC SMARTnet Service Agreement, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. To take advantage of the SmartNet benefits, you must be registered at Cisco.com and add the contract numbers in your Cisco account profile. IT departments are under intense pressure to resolve network issues before they adversely affect business operations. IT departments are under intense pressure to resolve network issues before they adversely affect business operations. Does Cisco SMARTnet . I want to prepare a document for my Network Operations Center to include such topics as how to appropriately open a Cisco TAC case . Cisco SMARTnet Premium - 3 Year Extended Service. Obviously this can make a HUGE difference in pricing. Provides all the benefits of SMARTnet maintenance, plus the presence of a Cisco trained Field Engineer to install your replacement hardware. Cisco SMARTnet Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues . Report job. Cisco SMB Support Assistant—Protecting Network Investments Cisco SMB Support Assistant is a service option that provides technical support to small and medium-sized businesses using Cisco® SMARTnet® Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. For additional Cisco SMARTnet Service Agreements, please contact us. Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Responses to the posting are included where applicable. Notice: This message has been originally posted on the Old operations exchange community and reposted to the Cisco Services Community as part of the migration effort. I know there is a UCS Mini, but I haven't found any detailed information about what is different about it. Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Choose the hardware replacement speed that's right for you, including the Next Calendar Day option. Our Cisco SMARTnet Review is a free, 2-week engagement which provides you with a full understanding of your current Cisco SMARTnet. There are options (each specified with a Cisco Smartnet code) that specifies whether you get, for instance, 8x5 next business day support or 24x7 on-site hardware support. Keywords "0d1" . It's up to you to choose the option that is right for your network and your situation. At CentricsIT, we see IT support differently. "Continuous technical support through the Cisco TAC". Q. Cisco SmartNet contracts, Smart Licensing, TAC case management * Cisco Meraki - Management portal, API, Templates, . Cisco SMARTnet Service. Cisco has an option commonly referred to as softnet that just entitles you to IOS updates and TAC support, but for hardware you are going to need to fight it out based on the limited lifetime warranty. Cisco SmartNet is EXPENSIVE, there's no denying that. I think that's overkill, but pricing out options. Any confidential information or posting that is not compliant with Cisco community policy and guidance may have . You can capture more data if you want. ( Don't worry about duplicates, or all the module serial numbers. Dependable parts delivery on a global basis is enabled by the Cisco service supply chain, a network of over 900 spare parts depots around the world managed by a sophisticated global inventory that automates parts stocking processes worldwide. The Cisco SMARTnet Service options are shown in Table 1. • Trained personnel are not readily available to react quickly to a network issue. It's wise to keep your options open . Your network is the lifeline that connects your customers to goods and services. Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Cisco SMARTnet Service . An in-depth knowledge of SMARTnet options and patch availability will be of great benefit. Resolve issues faster with 24-hour access to Cisco experts. The first is directly with Cisco via the Cisco SMARTnet program. The Cisco SMARTnet Service offers you help handling complex network operation and management issues such as: • Advance software configuration Report job. Smartnet Contract Coverage Options. Service and support provided by Cisco. However, reallocation of budgets and the cost of implementing new hardware and other associated project costs might compel you to explore other options. CON-SNT-C920024P - Cisco SMARTnet Award-winning Cisco SMARTnet Service is designed for businesses of any size that have complex network needs and an expert IT staff that needs direct, anytime access to Cisco expertise and resources. Your network is the lifeline that connects your customers to goods and . Cisco SMARTnet Service is a technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. Product Status active; new; allocated; phased out; in warehouse; drop ship; electronic software delivery; refurbished; Apply; Showing: active new allocated phased out. Service and support provided by Cisco. There are options (each specified with a Cisco Smartnet code) that specifies whether you get, for instance, 8x5 next business day support or 24x7 on-site hardware support. I apologize if this is an off topic conversation, but failing to find any particular forum to address my question, I shall endeavor to keep it short and to the point here. An in-depth knowledge of SMARTnet options and patch availability will be of great benefit. CON-SNT-FPR1010N - Cisco SMARTnet Award-winning Cisco SMARTnet Service is designed for businesses of any size that have complex network needs and an expert IT staff that needs direct, anytime access to Cisco expertise and resources. The Cisco SMARTnet Onsite service option provides rapid replacement of hardware. Cisco CX provides a range of service options for you to choose from, starting with a basic level of 8x5 callback within one business day from TAC engineers for non-critical issues with Support Essentials to direct phone access 24 hours daily with SNTC. Our team of experts will consolidate all these devices, coverages level, dates and other factors into a single master contract or per regional options (based on customer preference). But it's just as smart to consider alternatives to SMARTnet. Cisco SmartNet contracts, Smart Licensing, TAC case management * Cisco Meraki - Management portal, API, Templates, . The other option to upgrade on the cheap, is to buy the new 8L-E supervisor as a refurbished component. It also allows you to purchase improved replacement times, e.g. Customers are encouraged to purchase the Cisco DNA Premier option to enable advanced Cisco DNA solutions: Note: Follow steps below to change from 5 year default term to a 3 or 7 year term for Cisco DNA CON-SNT-WS-C6509 - Cisco SMARTnet Award-winning Cisco SMARTnet Service is designed for businesses of any size that have complex network needs and an expert IT staff that needs direct, anytime access to Cisco expertise and resources. XS International, Inc. Sugar Land, TX . Hardware support. The Network license is perpetual and will not expire, and is much like Smartnet, if not renewed, you will lose TAC/Hardware replacement ect. You can have a support contract during the waranty period and after. Service and support provided by Cisco. The second is buying support through a Cisco partner with Partner Shared Support. Your network is the lifeline that connects your customers to goods and . May not be available for all areas. Reduce Cisco SMARTnet Costs with No Risk to Cisco Smart Licensing Entitlements. This . Cisco SMARTnet Service. Marketing Information: Cisco SMARTnet Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products.With SMARTnet Service, you can choose from a broad range of service delivery options for Cisco products. Cisco Partner Shared Support (PSS) is a practical alternative to Cisco SmartNet.Designed specifically for customers who have Cisco hardware integrated into their IT infrastructure and have an active support and maintenance contract with a maintenance expert like us. Cisco SMARTnet extends far beyond simple hardware replacement for when a product brakes. No one can argue that going with SMARTnet isn't a smart choice - see what we did there? read the leaflet that comes with your device. XS International, Inc. Sugar Land, TX . For 9ks, there are two licensing types. Service and support provided by Cisco. Cisco SMARTnet Service. Finally . Finally . The second is buying support through a Cisco partner with Partner Shared Support. Next business day hardware replacement), 12 Month Subscription, for use with IE-5000 Series switches. Alternatives to Cisco SMARTnet Maintenance. With SMARTnet Service, you can choose from a broad range of service delivery options for Cisco products. 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